Shipping & Handling
We know you're excited to receive your find. Here's what to expect once you place an order with Estates to Aesthetics.
Processing & Shipping
Orders are typically processed and shipped within 2–4 business days. We currently ship within the United States only. Choose Standard or Priority shipping at checkout, and enjoy free shipping over $75.
Processing times refer to the time needed to prepare your order before it is handed over to the shipping carrier. Weekends, holidays, and carrier delays may affect processing or delivery times.
Tracking Your Order
Once your order has been prepared and shipped, you'll receive tracking information using the contact information provided with your order.
Please allow time for the carrier's tracking system to update after your shipping confirmation is sent.
Shipping Addresses
Please review your shipping information carefully before completing your purchase.
Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing your order, please contact us as soon as possible. We'll do our best to help if your order hasn't shipped, but we cannot guarantee that an address can be changed once an order has been processed.
We are not responsible for delays, failed deliveries, or lost packages resulting from an incorrect or incomplete address provided at checkout.
Lost, Delayed or Missing Packages
Once an order has been transferred to the shipping carrier, delivery times and carrier delays are outside of our direct control.
If your package is delayed or appears to be lost in transit, please contact us and we'll assist where reasonably possible with available tracking information or the carrier's claim process.
If tracking shows your package as delivered but you cannot locate it, please first check around the delivery location and contact the shipping carrier directly. We're happy to provide reasonable assistance, but Estates to Aesthetics cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier.
Order Issues & Cancellations
Because many of our pieces are one-of-a-kind, occasionally we may discover an inventory issue, previously unnoticed damage, pricing error, or another problem that prevents us from fulfilling an order as expected.
Estates to Aesthetics reserves the right to cancel an order when necessary, including in cases of inventory errors, pricing errors, suspected fraud, or an item's condition changing before shipment.
If we cancel an order after payment has been received, the affected purchase will be refunded to the original payment method.